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This presentation describes in detail the commonly encountered characteristics of mechanical damage to roofs that lead to typical property insurance claims. The course will provide requisite knowledge for adjusters to understand the fundamentals of these structural and mechanical components, how they work together, what type of damages are typical. The outcome for the claims adjuster is more expeditious and effective handling of the referenced claims.

This course addresses the increasing prevalence of household devices that use lithium ion batteries and the risks that they present. Topics covered include how these batteries work, common causes of failure, risk reduction and preventative strategies, as well as case studies.

There are several frequently encountered structural failures that occur in commercial and residential properties which most often lead to insurance claims. This course provides requisite technical knowledge to help property adjusters and owners to handle these claims more efficiently and effectively.

An interactive course intended to provoke thought in the adjusters’ mind about ordering and conducting ethical investigations. The objective of this course is to raise the adjusters’ awareness of recent court cases on the matter, and to shed light on things adjusters and engineers do regularly that may not be unethical, but can be represented as unethical by plaintiff’s attorneys.